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Current Open Position: Pack Team Leaders
Wolf Pack Logistics Job Highlights
B.A. or B.S. degree in business, supply chain, procurement, finance, or equivalent experience & leadership
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2-4 years of work experience in a professional setting
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Proficiency with MS Office tools such as Word, Excel, PowerPoint
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Meticulous attention to detail, high accuracy, and strong organizational skills
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Experience in fulfillment, ecommerce, or logistics
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Project management experienceResponsibilities
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The expectation will be in-office one to three days per week
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Assist in the development and maintenance of third-party logistics key performance indicators (KPIs), establish reporting to hold teams accountable for set service levels, and lead continuous improvement opportunities
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Hold periodic review meetings with external fulfillment providers and be the point of contact for 3PL warehouses, assisting with training, questions, inventory reports and printer/IT issues
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Perform daily 3rd Party Fulfillment Checklist to coordinate and lead any resolution activities for identified issues related to fulfillment, purchase orders, inventory accuracy, technology issues, inventory integrity, and return goods authorization
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Develop and maintain detailed documentation and reporting and standard operating procedures
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Review warehouse data and documents, maintain accurate digital records and documentation
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Maintain digital processes for internal documentation to ensure data accuracy and preservation and investigate discrepancies or missing information as appropriate
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Address various internal and external customer needs, questions, and concerns regarding shipments, billing, status, services, carriers, and other needs; forwards complex or escalated customer needs as appropriate
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Perform cross functional activities to ensure fulfillment accuracy with our internal and external partners, including but not limited to Purchasing, Finance, and Operations Development
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Execute special projects and perform other duties as needed working cross-functionally where appropriate
Benefits
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Competitive pay and benefits including medical, vision*, dental, and life insurance
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Employee Assistance Program
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Pet insurance* and Virtual vet care
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PTO, Holidays, Floating Holidays, and Volunteer Day
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Retirement Savings Plan (401k/ RRSP) with employer matching program
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Paid parental leave
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Flexible scheduling, including remote work where possible
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The opportunity to join one of our Employee Resource Groups, and fun company events!
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For Canadian based employees these specific benefits are not included
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Actual compensation packages are based on a wide array of factors unique to each candidate, including but not limited to job-related skills, experience, certifications, relevant education and training, while also considering internal equity.
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